Peter Lubbs

Transition Team

When I applied for a Customer Care position at Mailtrust, I was wary because all my work experience was with higher-education technology support. I was trying to avoid working for a for-profit company because of the "Office Space" image of working in a cubicle in a suit and tie where you could be fired for not fulfilling support quotas. I looked over these employee testimonials and saw how everyone talked about loving their job but, as I am naturally cynical, I figured it was marketing buzz. But I was still intrigued because they sounded so authentic. So I submitted my resume and spoke with H.R. and at that point, I began realizing Mailtrust was a different kind of company. But the true revelation wasn't until my first week, when I was welcomed into the team with open arms and was thoroughly and extensively trained in both customer care and server infrastructure, preparing me for this position in a way that no other organization for which I have worked has prepared me. Everyone here truly loves their job and looks forward to the work week. I used to hide under my blanket and hit snooze at my prior job but I am up and on the road well before starting time to plunge right into helping our company. From Pat the CEO to the Customer Care team, everyone is vital and I do not know a single employee who does not want to contribute to the growth and continued success of Mailtrust.