Postmaster I

Department: Engineering Operations

Reports to: Postmaster II

Location: Blacksburg, Virginia

Do you hate spammers? Want to be part of a team responsible for enforcing our Acceptable Use Policy ("AUP") for over 800,000 email accounts? As Postmaster I, you are a junior level programmer with a Linux background, good communication skills, common sense, and a take-charge attitude to police our email system for troublemakers.

If you want your paycheck:

• You use various methods to identify customers who have violated our AUP, contact those customers via phone and email to explain what they did wrong, and kick the really bad abusers off our system
• You write scripts to automate common tasks and think of clever automated ways to catch the bad guys in action; you have a bit of coding experience that helps ensure your success

Important Skills:

• 2+ years experience in a job with heavy customer interaction (retail, support, bar tending, etc)
• Linux is your preferred OS but you don't need to be an expert.
• Proficient at least one Linux scripting language
• DNS and Email fundamentals
• Previous experience with an ISP / NOC / Abuse Desk a definite plus, but not required

You're going to do just fine here if...

...you're a geek at heart, love working with highly motivated people, and would enjoy the thrill of calling a customer who may blow up in your face when you tell them that they can no longer send bulk email from our system.

Apply Now