Service Alerts

• The Email Hosting System and related services are running properly.

General Information

• Spam Influx and Filtering

  Originally posted on 07/03/2008 3:47 pm
  
  We have seen an influx of spam pass through our filters over the last few weeks for our Hosted Exchange 07 and Noteworthy customers. This is due to a spam hole that was allowing more than usual amounts of spam to go undetected. We have applied a fix and we're working very closely with our anti-spam partner to increase the effectiveness of our anti-spam system. Spam filtering needs to evolve as spammers evolve their spamming techniques and in the last couple of weeks, we have fallen behind.
  
  In addition to working closely with our anti-spam partner, we are in the process of enabling custom anti-spam software to the filtering that our partner provides. And finally, we're always actively investigating best of breed anti-spam mechanisms so that we can get ahead of the spam problem. This is a constant battle we must fight and we are fighting it as aggressively as we can.
  
  As a customer, you should start to see immediate improvements as well as ongoing improvements over the next few weeks.
  
  Thank you for your patience.