Mel Lewis

Webmail.us has been the perfect solution for organizing my e-mail between my desktop and my laptop when I travel. I had tried various servers and combinations of servers and none were as simple, reliable and efficient as Webmail.us. After three months of daily use, I can say that Webmail.us has far surpassed the expectations I had going in.

I have had 2-3 minor technical issues and their support team resolved them quickly AND explained in layman's terms what had happened. Why would anyone use anything else?

Mel Lewis
Raleigh, NC
October 2006

Lovings, Inc.

Thank you so much for the wonderful service you provide! I have been looking for a solution for my company's email for over 6 months, and you're the best all across the board.

Because of our specific situation (we host our domains on our own server, but don't handle the email through it), most of the solutions I was able to find did not fit, and I've heard a lot of "that's impossible" answers from various sales reps over time. Then, I chanced on Webmail.us, with no more time to spare before a month-long trip and juggling several projects on the same deadline.

I was probably more than half-asleep when I signed us up, but your interface and support were so easy and helpful, setup was a breeze and we were ready to go, with several email addresses, aliases and complex forwards, in about an hour. Our email has never been faster and more dependable! I love your generous pricing and storage options, and of course, the fact that we haven't lost an email since we started using your solution. The real winner, though, is your painless interface and the ease with which I can set up new email accounts, modify the options for the existing ones, and work with aliases and forwards to cover just about any combination of company email needs.

S. Boreli, CEO
San Francisco, CA
September 2006

SJPR, Inc.

I wanted to email you to let you know how impressed I am with your customer service.

My Treo, my lifeline, suddenly stopped receiving emails. As a small business owner, it's critical that I be able to track what's going on when I'm out of the office. After trying a number of things to get it going again, I was at a loss and didn't know who to call. On a whim, I called the support group at Webmail in the hopes that someone might be able to help me. I was fortunate to get to speak with Sebastian Brooks. I was aware that this wasn't really his area of support (or anyone at Webmail for that matter) but he happily walked me through setting up a new user account and got my Treo working again in less than 10 minutes. All in time for a business trip to New York and without making me feel like the technology dunce I really am.

It's nice to know that, at least at one company, support really means SUPPORT. When I was at my wits end, I called Webmail and Sebastian came through for me.

Thank you for your commitment to your customers. You've got one for life.

Stefanie Jones, President
Denver, CO
September 2006

Dinhzarr.org

After working for years as both an executive in the corporate world and as a scientist for the government, I recently began to privately consult. Because I consult for international organizations and must be in touch at all hours, email with easy accessibility and excellent support is vital.

I can honestly say that I have never had more efficient, friendly, or knowledgeable customer service than I have had with Webmail.us...and you answered my many questions even before I signed up as a customer!

Thanks for making it all so painless--you folks are amazingly helpful and I am grateful. I will be recommending Webmail.us at every opportunity.

Bella Dinh-Zarr, PhD, MPH
Washington, DC
August 2006

Paladin Computers

The new webmail interface is wonderful. The newly updated speed and feature additions show us that we are in a partnership with an innovative and fast-paced company.

We used to try and maintain our own mail server and outsourced to you in March and haven't looked back. I should have done it a LONG time ago, because now I have time to concentrate on my own business. Your support, the new interface and service are simply outstanding. I look forward to many years of working together.

Tom Nunamaker
Houston, TX
August 2006

Morning Group

I just wanted to congratulate you all on your wonderful work with Harbinger!

The webmail interface prior to Harbinger was the best web-based email interface I have ever used; Webmail.us just mixed in a little speed and bam! It just got even better! (Who knew that was possible?) Awesome work guys!

Nathan Goss
San Francisco, CA
August 2006

Varonis Systems

Thanks! As always you have given me the best support, which is the fastest possible! :-)

Ophir Kretzer
Foster City, CA
July 2006

Weichert Realty

Weichert Realtors has been using Webmail.us for over a year now and would like to thank the Webmail.us support folks for their prompt and courteous responses to our support requests.

Not only are they fast to respond, but their responses are friendly, intelligent and easy to understand. They have made the job of supporting over 10,000 users headache-free!

Erika J. Pasarela
USA
July 2006

MetroPark Properties

I greatly appreciate the immediate and competent technical service that I have come to rely upon without disappointment for nearly 2 years now. I have yet to lose a single e-mail during this time period to server downtime, or anything else of that nature.

Everyone in our company finds the features and functionality of your browser-based interface top of the line. You guys are best in class.

J.R. McCoy
Douglasville, GA
July 2006

New Canaan Partners

I am writing you today because I want you to know what great service Brian Matthews is providing your customers. My dealings with Webmail.us have been relatively short-lived, but after today I am confident that I will be a client of yours for quite some time to come. Having just started my company in February, I registered my domain at godaddy.com simply because a friend had directed me to them. Shortly thereafter, an IT consultant informed me that given my situation (two offices/two computers and only one person) I would be best served using an IMAP server. On April 1, I signed on for a 30-day trial at Webmail.us, and am now a full-time customer.

Since then, I have encountered some issues, but nothing that was too problematic or disconcerting, until this past weekend. Over the last several days the emails I received were not making it to Entourage (I use macs). Compounding the frustration was the fact that I do utilize the two different machines, and each was missing different emails. Being a one-member firm, I serve as receptionist, analyst, VP, CEO, and IT Professional, which is fun but very challenging when things don't go as planned. Over the past 1.5 days I worked with customer service to remedy this situation, but to no avail. That is, until I started working with Brian Matthews this morning. All of your customer service professionals have been responsive and tried to help, but Brian took ownership of the problem. Brian managed the situation perfectly, staying in touch with me and running the necessary tests to identify and fix the problem. All told, Brian and I probably worked together for about 3 hours. A short period of time yes, but were it not for his hands-on, can-do responsiveness, I would likely be looking for a new email hosting service this very minute.

In the end it all worked out for everyone. However, that would not be the case if I hadn't had the good fortune of working with Brian Matthews. You should be proud to have him on your team.

Mark Marasciullo, Managing Principal
New Canaan, CT
July 2006