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Blount County Schools

I just wanted to take a little time to send a quick note thanking all of you for the wonderful job you do in sales and service. Our school district ran about 20 trial accounts before switching over. At the end of the trial period, your service pretty much sold itself.

The attention to detail that Adam Williams provided during the sales process has been unmatched by any other company that I have dealt with. At the same time, your support team has been a joy to work with because replies are incredibly fast and helpful. Thank you for attending to your customers so professionally and helping us all do our jobs more efficiently.

Stoney M. Beavers
Oneonta, AL
April 2007


Cape Medical Supply, Inc.

I have been using Webmail for almost a year now and have been extremely impressed with their service. Not only is it reliable and easy to use, basic requirements for an outsourced e-mail solution, but their support is second to none. I have had a few issues that required customer support and they've always been extremely quick, reliable, and gone the extra mile to help me get the information I need. In a time where customer service continues to become a lost art, it is nice to work with a web-based organization that has so well mastered the art of identifying and solving their customer's needs, quickly and with a wonderful attitude. With Webmail I feel I have a partner, not a vendor.

Gary Sheehan, President & CEO
Sandwich, MA
April 2007


Zone Limited

We have found Webmail services to be extremely consistent and their customer service quite simply outstanding. I would like to thank their support team members who have displayed professionalism throughout.... Keep up the good work Webmail.

Rowan Lloyd
London, England
April 2007


alragom.com

Thanks a lot for all the help! I must say this is the best customer support I've ever encountered with any IT company I've ever dealt with (and that's quite a few). Keep up the great work!

Firas Al-Ragom
Kuwait, Kuwait
April 2007


The Firehouse Brewing Co.

I just wanted to let you know how very satisfied I am with your company's customer service. We have gone through many email systems, and Webmail has been the best by far. Most importantly, your representatives are very helpful, competent, and seem to take ownership in their job.

From one business to another...great job and best of luck! We will continue to use your services.

Jennifer Alexander
San Diego, CA
April 2007


Hunter Bay Coffee Roasters

I truly appreciate your help. Webmail is the best email service I've ever had.

Glenn Junkert
Lolo, MT
April 2007


Karam Managed Properties

I wanted to let you know that our conversion to Webmail.us is complete. It went so smooth that most of our users really did not know anything happened.

Your alias setup was very intuitive and setup was a snap. We have addresses that alias to e-mail addresses both inside our domain and all of them work perfectly. In fact, I have never seen an alias that could go to multiple e-mail addresses, great for high turnover employee situations.

Broadcast e-mails to all users and collaboration of calendars are great features.

We are growing and chose the 75 mailbox package even though we don not yet have 75 users. We will grow with Webmail.us

All in all, this has been a great experience and I would recommend Webmail.us to anyone needing e-mail with few restrictions and is not plagued with spam and ads.

Tony Karam
Cuyahoga Falls, OH
March 2007


Cogitations, Inc.

It is truly unusual to find an organization with the quality of support provided by your company. Given the fact that a workaround existed (i.e., the use of Thunderbird or the webmail client), most companies would have ignored the issue I was having with OS X Mail. Your persistence is a testament to the quality of your organization.

I have spent the better part of 30 years building and selling computer technology companies and will use your handling of this issue as an example of excellence in customer service with my organization.

Irv Shapiro
Skokie, IL
February 2007


Law Offices of Stephen L. Meagher

I am writing to express my thanks and appreciation for the talent and responsiveness of your customer service system. This week I had an enormously frustrating problem synchronizing my PDA (a Treo) with my Webmail account. I spent hours trying to repair it myself and hours with Sprint trying to address the issue. Finally, I arrived where I should have begun--your service department. Sebastian, clearly an expert in the area, sorted through the problem with a combination of determination, talent and good humor that I've rarely experienced. The problem was ultimately resolved and my law practice has been spared inefficiencies that would have cost time and money. Your service was impressive and you are fortunate to have Sebastian on the team. Thanks again.

Stephen Meagher
San Rafael, CA
February 2007


quilsn.net

I have been a computer user since 1981--Commodore 64, TRS80, et al--and the cries for help have been countless. I would have said that getting guidance in less than 15 minutes was an impossibility until you folks proved me wrong. I am ecstatic that my previous server left the business and I found Webmail!

Ken Wilson
San Antonio, CA
February 2007


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